Privacy Policy Pintail LLC | Effective Date: June 13, 2026 | Last Updated: June 13, 2026 Pintail LLC ("Pintail, LLC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our services, including our automated missed-call text-back communications service. Please read this policy carefully. By visiting our website or calling a phone number associated with a business that uses Pintail's services, you acknowledge the practices described in this Privacy Policy. 1. Information We Collect We may collect the following categories of information: Phone numbers. When you call a business that uses Pintail, LLC's missed-call text-back service, we collect the phone number you called from in order to send you an automated follow-up text message. Communication content. If you reply to an automated text message, we may retain the content of that exchange to facilitate the conversation and improve our service. Usage and technical data. We may collect standard website analytics data (such as IP address, browser type, and pages visited) when you visit our website. Information you provide directly. If you contact us by email or through our website, we collect any information you voluntarily provide. 2. How Your Phone Number Is Used — Missed-Call Text-Back Service Important notice regarding automated text messages: If you call a business that uses Pintail, LLC's services and your call is not answered, you may receive an automated SMS text message sent on behalf of that business. This message is sent to give you the opportunity to continue your conversation by text. The text message you receive may come from a phone number that is different from the number you originally called. This is a normal part of how Pintail, LLC's platform operates. The message will identify the business on whose behalf it is being sent. By placing a call to a business that uses Pintail, LLC's services, you consent to receiving this automated text-back message. Your phone number is used solely for the purpose of delivering this service communication. Message and data rates may apply. You may opt out at any time by replying STOP to any message you receive. We use your phone number only to: Send an automated text-back message when your call to a Pintail, LLC client goes unanswered Facilitate any subsequent text conversation you choose to engage in Honor opt-out requests and suppress future messages upon request 3. How We Do Not Use Your Information We do not sell, rent, lease, trade, or otherwise transfer your phone number or any personal information to third parties for marketing, advertising, or any commercial purpose. We will never: Sell your phone number to any third party Share your phone number with advertisers or data brokers Use your phone number to send you unsolicited marketing messages unrelated to your inquiry with a Pintail, LLC client business Combine your phone number with third-party data for profiling or targeting purposes 4. How We Share Information We may share your information only in the following limited circumstances: With the business you contacted. The business whose number you called may receive your phone number and conversation content as part of the service we provide to them. With service providers. We use trusted third-party technology providers (such as SMS carriers and communication platforms) strictly to deliver our service. These providers are contractually prohibited from using your data for any purpose other than providing their service to us. As required by law. We may disclose information if required to do so by law, court order, or governmental authority, or to protect the safety or rights of our users or the public. We do not share your phone number or personal information with any other third parties. 5. Your Choices and Opt-Out Rights You have the following rights with respect to your information: Opt out of text messages. Reply STOP to any text message you receive through our service to unsubscribe from future messages. You may also reply HELP for assistance. Request deletion. You may contact us at the address below to request that we delete your phone number from our records. Request information. You may ask us what personal information we hold about you and how it is being used. We will honor all opt-out and deletion requests promptly and within a reasonable timeframe, not to exceed 30 days. 6. Data Retention We retain phone numbers and communication records only as long as necessary to provide our service or as required by law. Upon opt-out or deletion request, we will suppress or delete your information from our active systems. 7. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. 8. Children's Privacy Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our services after any update constitutes acceptance of the revised policy. 10. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: Pintail, LLC Email: ben@pintailhq.com Website: https://pintailhq.com Mailing Address: 1971 E Beltline Ave Ste 106 No 405, Grand Rapids, MI 49525 PintailHQ is the domain of and operated by Pintail, LLC.